Customer Services

Please make sure you have checked our FAQ, you may find your question is answered there.

You may track your order progress from the Order Tracking page.
Enter your Customer Reference and Order Reference from your confirmation email in the boxes provided.

When contacting us regarding an existing order, please provide as much information as you can about you and your order to enable us to respond quickly and effectively to your query.

For your protection, please do not provide credit card numbers, passwords, bank account numbers or other non-public information when contacting us. Public internet email is a communication channel which cannot be guaranteed to be secure, therefore there are no guarantees that any email or its contents have not been intercepted by a third party or have been altered after being sent. The Ticketline Network Limited is committed to ensuring the privacy of your information.

Alternatively complete this form

* denotes a required field, but the more of information you can provide, the quicker we will be able to answer your query.